ASOS.com is the largest online store in the UK that gives customers the latest trends in fashion. ASOS provides their customers with celebrity inspired clothing items and accessories. ASOS started with just a handful of people but has now grown, with over a thousand employees and thousands of available fashion items available. The company has developed its own price promise policy, which can be fully explained to you if you call the ASOS contact number. Otherwise, you will find general information about this guarantee below.
ASOS not only offers clothing items but also foot wear, accessories, beauty products, and gift items. Customers can choose from a wide range of world-class fashion brands such as Adidas, Ralph Lauren, Calvin Klein, and many more. ASOS is also known for its ASOS Green Room, where the company designs, sources, and manufactures products while minimizing the impact the production process and their items have on the environment.
Above all, ASOS is best known for its Price Promise Policy. The Price Promise Policy allows a customer to purchase a non-ASOS product from the ASOS website at the same price value of the competing store. If you stumble upon a similar item on another website that is priced at a cheaper rate than ASOS, the company will match that price for you. There are, of course some terms and conditions that shoppers need to be aware of.
Terms and Conditions of the Price Promise Policy
Before any purchase is made, customers are asked to read and adhere to the following terms and conditions set by the company. These conditions are beneficial to both you and the company. Contact ASOS customer service if you have questions. A Price Promise Policy is not available for products that are not available for sale on the ASOS website. All price match products must be available on the site. The product you wish to purchase must be in stock and available in the same color, size, and model as seen on the other website.
ASOS cannot offer the Price Promise on products that are on sale. The item has to be full price. You must claim the price match either before you purchase the item or within 28 days of making the purchase. A customer will only receive the discount code for the price difference after ASOS has verified the price with their competitor. For ASOS customer service to make a price comparison, the price for the item you wish to purchase must be displayed in GBP currency.
If you have already made you purchase, the discount code can only be used on your next purchase. The code sent to you can only be redeemed by you and no one else. The discount code can only be used to purchase that specific item that matches the guarantee. Note that ASOS does not offer Price Promise on items sold on discounted websites. Also, the discount does not include shipping charges. If the priced have changed since you ordered, ASOS cannot refund the difference.
For more information about Price Promise Policy, call the ASOS customer service number or use their Live Chat services. You can also follow them on Twitter or on other social media platforms such as Facebook. Learn more by visiting ASOS.com.