UPS: 0870 218 5149

Call the UPS contact number to speak with a UPS customer service agent who can provide assistance with shipping rates, delivery tracking, problem reports, billing information, refunds, complaints, business services, and more. The UPS phone number is available Monday – Friday: 8:00am to 8:00pm, and Saturday: 8:00am to 12:30pm. 

UPS Contact Number
0870 218 5149

When dependable shipping is a priority, individuals and companies large and small turn to UPS (United Parcel Service) to get their package to its destination on time. Many do not know that the UPS Internal Operations also manages freight and supply chain logistics in the UK. As one of England’s main courier services, they successfully handle a high volume of customer service inquires each day via the UPS contact number. Their reputation for excellence in customer service worldwide is due to their team of highly trained and dedicated team members who work quickly to solve problems.

UPS: 0870 280 5544

HelplineContact Number
Customer Services0870 280 5544
Make A Complaint0345 787 7877
International Number+44 345 787 7877

UPS Customer Service

To assist their many customers, UPS contact via their customer service center is available Monday to Friday between the hours of 8 am to 8 pm, as well as on Saturdays, between the hours of 8 am to 12:30 pm. The website may also be used to track packages, order a pickup, purchase labels, and more. General questions can be posted on the UPS social media pages, and email is also a contact option. Regular mail can be sent by post to the following address: Forest Road, Feltham, Middlesex, TW13 7DY.

Shipping Parcels

UPS makes shipping easy with a shipping tool on their website that calculates the cost and time for delivery for a package. To effectively use this calculator, you need the size, weight, to and from destination, and requested delivery time. For any questions about shipping a package, UPS UK contact is recommended in order to receive assistance. If you can’t get out to the UPS store, just contact UPS or send an e-mail to arrange for a pickup. Many business owners who ship items frequently arrange daily pickup to save time and petrol. Make sure your package is ready to go for the driver when scheduled.

Tracking Shipments

One of the most used features on the UPS website is a convenient tracking tool. To use the tool, type in your tracking number and submit the number to instantly locate your package. You can also sign up for e-mail alerts on your shipment buy simply sending an email to You can enter just one tracking number, or several, if you are sending or receiving multiple shipments. Where a package is and when it is arriving can be critical. The good news is that most packages are delivered on time. However, there can be exceptions. UPS customer service can help when delivery problems arise.

UPS customer service agents are available to help if you are not internet savvy or prefer to use the phone to request information. Just have your tracking information handy and they’ll do the rest. If a package is lost or stolen, UPS will do everything possible to make the situation right. Make sure you have your routing information ready when you call to assist in the inquiry.


Many customers contact UPS UK when their package has not arrived or arrived damaged. In some cases, complaints regarding drivers are necessary. Being one of the top shipping companies in the United Kingdom and in the world, UPS takes customer complaints seriously. Customers can help UPS customer service to provide fast assistance by doing the following:

  • Keep your tracking number until the parcel has been delivered to you.
  • If an expected package does not arrive, call the UPS contact number as soon as possible.
  • Wrap your packages securely, using proper containers and padding to protect your items.
  • Never leave packages unattended on your doorstep for an extended period of time.
  • If you are expecting a delivery, please secure your pets before answering the door.
  • If signature is required for delivery, have someone at home to sign.
  • If you are concerned about home delivery, make alternate arrangements for pickup.
  • Never try to ship anything hazardous or illegal through UPS or any shipping provider.

UPS is concerned about your customer experience and welcomes your feedback or complaints if dissatisfied in any way with their service. They strive every day to continue to be a trusted service for residents and businesses. Even so, it is virtually impossible to ship billions of parcels around the world and never have a problem occur. UPS UK contact is recommended if you encounter any issues.

UPS Stores

UPS has retail stores locations in many neighborhoods. At store locations, customers can drop off a package, inquire about a shipment, and purchase shipping supplies like mailers and bubble wrap. Some larger stores carry moving supplies such as boxes and tape. Call the UPS phone number listed here to request addresses for store locations that are in your area.