Translink: 0870 218 3419

Call the Translink contact number to request information from the Translink customer service department. The company can provide information regarding timetables, departure and arrival times, trip fares, transfers, airport services, and more. The company even offers a journey planner, an algorithm that details exact routes of any trip from the starting location entered to the destination. The Translink phone number can be phoned during the following hours: Monday – Friday 7am to 8pm, Saturday & Sunday 8am to 6pm.

Translink Contact Number
0870 218 3419

Translink, the brand name of a public transport corporation, is a company that offers public transportation in the Northern Ireland region and to Dublin. The company covers various transport systems such as Metro, Ulsterbus, and NI Railways among others. New customers should contact this company if they need information regarding travel in the area using public transportation. Existing customers should contact Translink if they need help with planning a trip or a visit to the Northern Ireland region. They can also contact Translink for any other travel-related questions such as accessibility, safety, travel card options, and traveling during the holidays.

Translink: 0870 280 6964

HelplineContact Number
Customer Services0870 280 6964
Make A Complaint0289 066 6630
International Number+44 289 066 6630

Customer Service

Individuals who are in need of assistance can call the TransLink contact number Monday to Friday from 5:30am to 12:30am. Telephone assistance is also available on Saturday and Sunday from 6:30am to 11:30pm. General enquiry emails can be submitted to TransLink customer services using the provided online form. Social media is also a contact option for those who have general questions. If a claim needs to be filed, it can be mailed to: TransLink Claims Department, 400 – 275 Nelson’s Court, New Westminster, BC V3L 0E7. Claims related emails should be directed to: Lost and found enquiries should be phone into the lost property office between the hours of 8:30am to 5:00pm, Monday to Friday.

TransLink Services

TransLink serves as Vancouver’s regional transportation authority for the metro area. They are responsible for all matters dealing with regional transit, including cycling and commuting options, along with Intelligent Transportation System programs. TransLink services are delivered through various operating companies in the area. TL shares responsibility for the MRN and regional cycling with various municipalities within the Metro Vancouver area. They are responsible for the planning, financing and managing of public transit, including regional roads and bridges.

Schedules & Maps

TransLink customer service can provide assistance with travel by offering schedule information and local maps. Schedules are available for bus, SkyTrain, SeaBus, and West Coast Express. For trip planning service, call the TransLink phone number as shown here. Transit alerts can also be requested. These can be received to your computer or mobile device. Alerts can be requested via email and/or text. Next Bus schedules and route planning assistance is also available both online and by phone via the support team. Compass customer service is available Monday to Friday 7:30am – 5pm, excluding holidays.

Travel Fares

Call the TransLink telephone number to enquire about how to pay fares, where to purchase, and to ask about TransLink’s refund policy. Any adviser can also assist with the Compass Card, which is a reloadable card that can be used to cover the cost of fares everywhere on transit in Metro Vancouver. Lost or stolen cards should be reported as soon as possible. Contact TransLink to ask for information on specific fares for specific modes of transport. Refunds can also be requested by speaking with support team personnel. For Quickpass customer service, dial the contact number shown here or email:

Problems & Emergencies

Any problems with travel throughout the Vancouver area should be reported as soon as possible by calling the TransLink number. Most emergencies should first be reported to local authorities, with a call to the TransLink support department coming second. The Transit Police non-emergency number may also be used to call and report local problems. Transit security is also on-hand to help deal with any problems that may occur. For problems that require a refund, call TransLink customer service. The customer support team can also help with general complaints.