PayPoint: 0870 218 5356

Dial the PayPoint contact number to speak with someone in the PayPoint customer service department. Support is available for services such as bill payment, digital vouchers, prepay energy, and parcel pick-up. PayPoint is located in over 6,000 news agents, garages, convenience stores, shopping centers, and grocery stores throughout the United Kingdom. General support hours via the PayPoint phone number are 9am to 5pm, Monday to Friday. However, extended weekday and weekend hours do apply for some support topics.

PayPoint Contact Number
0870 218 5356

PayPoint is a well-known leader in the International sector of retail payments. New customers should call the PayPoint telephone number if they need information about phone top-ups, merchandise return, and Transport tickets. New customers should contact this company if they need information about Park with Payby Phone. Existing customers should initiate PayPoint contact if they need help with any service provided by PayPoint. The experienced customer service representatives at PayPoint are trained to handle customer inquiries in a professional manner.

PayPoint: 0870 280 5699

HelplineContact Number
Customer Services0870 280 5699
Retailer Enquiries0800 310 0000
Media enquiries020 3772 2500
Head Office0800 310 0000
Make A Complaint0800 310 0000
International Number+44 800 310 0000

Customer Service

For direct assistance, call the PayPoint contact number and speak with a customer service agent. Offices are open throughout the business weeks. By post, the head office can be reached by sending correspondance to: 1 The Boulevard, Shire Park, Welwyn Garden City, Herts, AL7 1EL. General enquiries can be submitted by emailing:, or by completing and submitting the provided email form on the PayPoint website. On social media, the company can be found on Twitter. To reach out to the customer service team, tweet @PayPoint.

Contact PayPoint for help with:

-Bill Payments
-Sending or Receiving Parcels
-Sending or Receiving Money
-Parking & Transport Purchases
-Prepaying for Energy Service
-Problems or Complaints
-And More

Products & Services

PayPoint offers a large variety of financial services, including:

Bill Payments: Pay your bills quickly and easily. PayPoint accepts bill payments for nearly all major UK utility companies, along with many other organisations.

CollectPlus Parcels: Send, collect and return parcels. Available in thousands of convenience stores, newsagents and other retail outlets across the country, most of which are open 7-days a week.

eVouchers: eVouchers can be purchased in store and redeemed online. From video game credits to Spotify vouchers, PayPoint offers a large variety of voucher options.

Lotteries: Purchase a ticket in The Health Lottery at a PayPoint outlet and by doing so, you’ll be supporting well-known charities.

Mobile Top-Ups: Purchase mobile phone top-up vouchers for all leading mobile networks. Also available are calling cards and top ups for international calling services.

Parking: Pay for parking in cash at PayPoint stores. Select parking areas now accept cash payments in PayPoint outlets.

Prepay Energy: Energy company customers can top up their electricity key or gas card at all PayPoint stores, most of which are open late, 7 days a week.

Transport: UK residents can now purchase tickets and top up their transport smart card at PayPoint stores around the UK.

TV Licence: Purchase or renew your TV Licence, or make payments on your TV Licensing card at any PayPoint store.

Western Union: Send or receive money from friends and family around the world by using the Western Union fund transfer option.

PayPoint for Consumers

Consumers can take advantage of any of the aforementioned services and can request assistance by calling the PayPoint contact number. The support team can answer questions about any service and can also assist with any problems or complaints. Some assistance is going to be available in store locations, but if your questions are not answered on a local level, PayPoint contact by phone is recommended. To use the PayByPhone service, call the PayPoint phone number as shown here.

PayPoint for Retailers

If you are interested in offering one or more PayPoint services in your business, call the PayPoint telephone number to speak with the business department. There are five different services that can be offered via retail store locations and PayPoint customer services can help you to establish these in your place of business. Rates and other financial details can be discussed by speaking with the business adviser today.