Call the Parcelforce contact number to be connected with a Parcelforce customer service agent who can provide rate quotes, assist with tracking, help with problems, issue a refund, provide information about business services, and more. Customers are free to call the Parcelforce phone number between the hours of 8:00am and 7:00pm Monday to Friday, from 8:30am to 5:00pm on Saturday, and from 9:00am to 5:00pm on Sunday.
Parcelforce Contact Number
0870 218 3668
Parcelforce is a part of the Royal Mail, which until fairly recently was a publicly owned group. As a part of Royal Mail, Parcelforce had some advantages compared to many of their rivals, at least until the 1990’s. Even now Parcelforce can still count on Royal Mail and also the national network of Post Offices for pointing customers in their direction. The company though has adapted to changing conditions to remain one of the most important parcel delivering firms in the country. The Parcelforce contact number that you see here can be used to call and speak to one of their main customer service agents.
Parcelforce Customer Service
Parcelforce contact is offered in many forms. Customers can call the Parcelforce phone number to request assistance, or complete the provided online form and submit it to the customer service department. Customer Service advisors are available from 8:00am to 7:00pm Monday to Friday, 8:30am – 5:00pm on Saturday, and 9:00am – 5:00pm on Sunday. Phone lines are not open for calls on UK Public and Bank Holidays. A help and advice section is provided, so in some cases, the answers to general questions may be found there. Social media contact is also an option, as the company is very responsive to messages sent of Facebook and Twitter.
Products & Services
As a company Parcelforce offers a fair range of postal services that its customers tend to find easy to use as well as being useful in fulfilling their needs for the sending of parcels anywhere within the UK and abroad also. There are options for parcel collection and delivery to suit many different types of personal and business needs. For instance, customers can have their items collected from their home or business address as well as taking things to the nearest branch of the Post Office. One call to the Parcelforce phone number is all that is required in order to schedule a collection, track a package, receive a rate quote, or report a problem.
Parcelforce allow their customers to arrange for next day, special or standard delivery options depending on the time when items have to reach their final destination by. The sooner items and parcels have to reach the end of their journey the more it will cost, which is standard across the courier and postal delivery industry. Both business and individual customers can call the Parcelforce number shown here to discuss the best way to pack and ship their items. Shipping costs can be discussed when calling this contact number, as can Parcelforce complaints.
Aside from arranging for special or next working day delivery services, Parcelforce customers can have items signed for by the people that receive the parcels which have been sent to them. Contact Parcelforce to discuss the rates for this type of extra service or to report a problem with a signed delivery. Having things signed for is something that nearly all courier companies offer these days, and it is an option that is usually wise for business that ship out high-value goods to take advantage of. A signature alongside a record of the time and the date of signing provide confirmation of exactly where and when items were delivered to.
Parcelforce also offer the ability to trace and to track deliveries, services that are generally offered alongside the signed for option. Tracking the progress of orders is something that the great majority of customers find useful, especially if things do not arrive when they were scheduled to do so. Customers can simply use the trace and track sections of the website to find out if there are any reasons for delays, and any new times for delivery noted. Tracking can be done online by entering the tracking number, or by calling the Parcelforce telephone number to request a status update for the delivery.
Post Office Shipments
While the bulk of Parcelforce services are offered exclusively online, services are available via any Post Office branch. Parcelfore contact is recommended if you need to find a local office. When people go to the Post Office to post items the counter staff should offer Parcelforce services when those are the most cost effective means of having items delivered. This means that people can end up using Parcelforce services when they had only been expecting to use ordinary Royal Mail courier and delivery services. Over certain weights, or if items have greater measurements the Post Office staff will state that sending through Parcelforce is the only available option.