Home Office: 0870 218 1476

Call the Home Office contact number to be connected to the Home Office customer service team. Agents are available to answer questions regarding immigration laws & procedures, matters of national security, passport applications, legal services, and much more. The Home Office phone number is open to callers Monday through Friday between the hours of 9am and 5pm. 

Home Office Contact Number
0870 218 1476

Home Office is part of the UK government and is referred to by some as Home Department. The department is made up of more than one agency, which deals with matters such as immigration, national security, law services, and passports. Divisions of the Home Office include the police departments, border agency, passport offices, and unit which work to prevent acts of terrorism. Consider placing a call to the Home Office contact number shown here if you would like more information regarding any of the aforementioned agencies.

Home Office: 0870 280 5552

HelplineContact Number
Customer Services0870 280 5552
Make A Complaint020 7035 4848
International Number+44 207 035 4848

Home Office Contact Information

The Home Office number is open for calls between the hours of 9am and 5pm, Monday through Friday. Throughout these support hours, callers can speak with a live agent. Calls that are in regards to basic information can be placed at any hour, as the automated line is always active and provides a number of self-help options. Information is provided about the specific agencies within the department, including specific contact details (when applicable). Should you find the need to contact the main department by standard mail; the correspondence can be addressed to: 2 Marsham Street, London, SW1P 4DF.

In addition to the Home Office phone number, there are other contact options such as email. In order to send a general enquiry by way of electronic mail, address it to: public.enquiries@homeoffice.gsi.gov.uk. The Home Office website can be used to gather information and to download and submit certain forms. The department does have a presence on social media sites such as Twitter, Pinterest, and more. These sites can be a good source of general information and contact numbers. When you contact Home Office by phone, it is possible to access a textphone service if you have a hearing disability.

The Home Office bears many responsibilities, including:

  • Combating problems associated with illegal drugs
  • Enforcing alcohol-related laws and controlling licences
  • Monitoring terrorism threats within the United Kingdom
  • Providing greater safety by reducing crime numbers
  • Securing the border and managing immigration
  • Processing applications for those who want to relocate to the UK
  • Issuing passports and visas to qualified individuals
  • Providing police, fire, and rescue services to all who need them

Border Agency

The Border Agency is one of the many parts of the Home Office. This agency primarily deals with immigration and the control of the borders of the United Kingdom. As part of its duties, the agency is responsible for issuing visas, work permits, and requests for asylum. It also has the power to grant British citizenship to those who meet the qualifications. Foreign nationals who wish to move to the UK should call the Home Office telephone number to request information regarding the proper steps that must be taken. It is best to do this well in advance of any planned move to the United Kingdom in order to avoid any delays and to be in full compliance with current laws.

The Border Agency is actually divided into two separate units, both which fall under the umbrella of the Home Office. One of the units deals with visa applications, including those who wish to remain in the UK for an extended period of time. This unit will also accept and make decisions regarding requests for asylum, as well as handles appeals. The second unit deals with immigration enforcement, investigating offenses and removing individuals who have not followed the proper channels when entering the country. This unit works to prevent abuses of the system. If you would like to know more about what the Border Agency handles, call the Home Office helpline.

Passport Applications

Anyone can apply for a UK Passport if they are:

  • Currently a British citizen
  • A British citizen living overseas
  • Someone who is under the protection of Great Britain
  • A British subject
  • An overseas British national

When living in the UK, residents are allowed to apply for a passport online. Before submitting an application, call the Home Office UK contact number to request complete instructions and a list of the paperwork that is needed. It is also possible to pick up a passport application at a local post office location. Once completed, applications can be submitted at post office locations as well. If you have any questions about the process, or are currently living abroad and would like to apply for a passport within the United Kingdom, Home Office UK contact is highly recommended. If you already have a passport, it can be renewed at any time. The time remaining before expiry (up to nine months) will be added to the new passport.