Use the EDF contact number to speak with a member of the EDF customer service team about your gas or electricty supply, pay bills or switch tarrif. The EDF customer service helpline is open between the hours of 8:00am to 8:00pm Monday to Friday and between the hours of 8:00am to 2:00pm on Saturdays and closed on Sundays. The EDF phone number can get rather busy in the evenings so make sure you try and call EDF as early as possible
EDF Contact Number
0870 280 5636
EDF Energy is known for being one of the largest energy providers in the United Kingdom. The EDF contact number listed here can be used to connect with a customer service agent. EDF provides gas and electricity service to in excess of 6 million households and businesses, and currently produces 20% of all electricity in the UK. By volume, the company is the largest energy supplier in the country. EDF Energy is a component of the EDF Group, which is an international electricity company. In the late 1990s, the company began to put money into energy systems in the United Kingdom. Today, EDF has evolved into a major energy generator and supplier.
EDF Customer Service Number
EDF contact can be completed by phoning the EDF Energy contact number that you see on this page. This contact number will connect you directly to the customer service line. Note that when calling the EDF phone number, you will need to make a few selections first, to assure that you are connected to the proper department. Similar to many other energy suppliers, EDF Energy contact is possible via email, standard post, and social media. Furthermore, the company provides a help and advice area on their website which provides lots of useful information.
Call the EDF Energy phone number to:
- See if you will save money by becoming an EDF customer
- Talk about your personal account
- Go over a current or past billing statement
- Request service termination or renew your contract
- Learn more about ways to save energy
- Learn more about EDF Energy tariffs
- Submit a complaint about services
- Report a problem, emergency, or service interruption
- Negotiate your energy contract
- Pay your bill over the phone or to top up
- Discuss energy service business options
The EDF customer service team is widely known for providing excellent support. Whether you are a new or current customer, the EDF contact number seen here can be used to connect with an agent quickly and easily. The contact number that we have provided is accessible Monday to Friday, from 8am to 8pm, as well as Saturday, from 8am to 2pm. General support is not offered on Sunday or bank holidays. Emergency situations can be reported at any hour, 24/7. The average call length when phoning the EDF Energy contact number is under ten minutes. This average is better than that of many of the other “Big Six” energy companies.
EDF Energy Tariff Options
Customers are able to select from two home tariffs – fixed and variable. EDF business customers are also presented with various tariffs from which to choose. EDF Energy primarily does business with small to medium sized businesses, but they also provide gas and electricity for large businesses as well. The company has a variety of appealing gas and electricity alternatives for business owners. Customers who own a small or medium sized business will be able to select from various tariffs and contracts, while large business owners can commonly work out their contract specifics with the company.
EDF Energy now offers a Blue+ price promise tariff which provides a low fixed rate for a period of time. With this plan, there are no exit fees when a customer makes the decision to change plans or change service providers. Call the EDF customer service number for more information if you would like to ensure that you have selected the appropriate tariff, or if you want to establish service with the company for the first time. EDF Energy does offer gas and electricity independently or together on the same account. If you are shopping around for a new energy supplier, phone the EDF contact number and speak with a member of the customer service team to learn more about current rates.
EDF Contact – Account and Service Problems
Existing customers who need account help do have the option of submitting a contact request online. While completing and submitting the provided online form is not a daunting task, some customers would rather go over their options and supply their personal information to a EDF customer service agent by way of phone. For those customers, the quickest way to be connected with a live agent in the proper department is by calling the EDF phone number Monday to Friday between the hours of 8am and 8pm, or on Saturday between the hours of 8am and 2pm. Problem reports, such as loss of service, emergencies, and more can be reported outside of these hours by calling the EDF Energy contact number. Emergency calls are accepted 24-hours a day.