Congestion Charge: 0870 218 3626

Residents should dial the Congestion Charge contact number if they need information regarding the charge and how to pay it. Existing customers should contact Congestion Charge customer service if they need help with submitting payment or requesting a refund. For any updates or changes, contact the TfL. For support, call the Congestion Charge phone number 24/7. 

Congestion Charge Contact Number
0870 218 3626

The Congestion Charge is a fee charged to motor vehicle operators driving in the Congestion Charge Zone, or CCZ, in the Central London. The fee is collected by The Transport for London authority, or TfL, and typically costs £11.50 per day. The charges apply in the hours of 07:00 to 18:00 on Mondays through Fridays. Customers may register for Congestion Charge Autopay, which reduces the total cost by £1.00 per day. Customers may contact TfL to learn about details regarding the CCZ, how to read signs on the road, and how to avoid any penalty charges. Customers should contact the TfL if they receive a Penalty Charge Notice in order to pay or challenge it.

Congestion Charge: 0870 280 6772

HelplineContact Number
Customer Services0870 280 6772
Make A Complaint0343 222 2222
International Number+44 343 222 2222