Call the British Gas contact number to speak with a member of the British Gas customer service team about your gas or electricity supply. The British Gas customer services is open between the hours of 8:00am to 8:00pm Monday to Friday and between 8:00am and 6:00pm on Saturday. The British Gas contact number becomes very busy after 6:00pm so try and call before to avoid delays.
British Gas Contact Number
0870 280 5630
British Gas is a leading energy supplier in the United Kingdom. The company provides its services in England, Wales and Scotland. British Gas supplies over 11 million households with gas and electricity and provides service to businesses as well. When it comes to market reach, the company is among the largest in the UK, employing over 28,000 individuals, most of which are a part of the British Gas customer service team. You can contact the company by using our British Gas contact number if you would like to ask questions or receive assistance from a representative.
British Gas Customer Service
British Gas contact with the customer service department is possible through e-mail social media, live chat, and over the phone. Each of these contact methods are simple ways to reach out to the company, although some methods are faster than others. Current and prospective customers can also read the information and facts outlined on the company website. British Gas does provide a Frequently Asked Questions web page which provides answers to popular questions that customers typically have.
Anyone can call the British Gas number seen here, whether they are a current customer or not. The telephone number that you see listed on this page can also be used by HomeCare customers looking to schedule a service appointment or get more information what exactly their plan insures. The British Gas phone number listed here will connect you to a customer service associate quickly. Just make sure to choose the proper options at the beginning of your call to be connected to the correct department.
By phoning the British Gas telephone number, you can discuss the following:
- Gas and Electricity
- Services and Products
- Account Information
- Energy Usage
- Energy Efficiency Strategies
- Standard and Pay-as-you-go Tariffs
- Boiler & Heating cover
- Boiler Repairs and Service
- Heating upgrades
- Service Outages and Emergencies
When you contact British Gas, the standard business line hours are Monday to Friday, between the hours of 8am and 8pm. British Gas customer services are also available on Saturday, between the hours of 8am and 6pm. The British Gas HomeCare contact number is open for calls 24 hours a day, 7 days a week. Emergencies and service outages may also be reported at any hour. If you detect the smell of gas in your home or encounter any type of emergency, get to safety and then call the British Gas contact number.
British Gas HomeCare Number
HomeCare customers can phone the British Gas customer service number listed here for guidance and support. This British Gas HomeCare contact information will put you in contact with a customer support agent as quickly as is possible. We suggest that you adhere to the directions provided on the telephone call, to make certain you are directly connected to the British Gas customer service department straight away. The typical length of each call to the British Gas number is less than ten minutes, which means that it should not take long to receive answers or to schedule a service appointment.
British Gas Tariff Options
British Gas provides four different energy tariffs for customers to choose from. These include both fixed rate plans and variable cost plans. Fixed rate plans provide a rate that does not change for a period of time. Variable plans provide billing for exact usage, with rates subject to change along with the price of energy. These tariffs listed below retain the same title, but the dates that they remain in effective with change with time. Below are the most recent British Gas tariffs:
- Fix & Fall: Fixed rate with the potential of a price decrease if energy prices drop.
- Standard (Variable): Reduced cost energy, pay only for what you use.
- Fix & Reward: Fixed rate with a reward for signing up.
- Fixed Price: Fixed rate for the duration of the agreed upon time period.
- Prepaid (Pay As You Go): Fixed and Fall and Standard are the available options.
Pay as you go tariffs are becoming popular as a growing number of home customers are attempting to better control their energy usage and spending. A prepaid tariff allows customers to top up a prepayment card to pay in advance for their gas and electricity services. Customers can call the British Gas number for customer services or to submit a top up payment to avoid service interruption. British Gas contact is also recommended if you experience any problems. Recognized difficulties with prepaid service include meters not recognizing cards, and meters showing error messages. Call the British Gas contact number to have any issue resolved.